University of Mobile Office of Information Technology

Using the Helpdesk System 1

• Introducing our UM IT Helpdesk System

FAQ 3

• What is Spoofing and How does it work?
• How do I make my Password Strong?
• Does the UM IT Department Fix Personal Computers?

Campus Computers 1

• Computer Login Information

Rams Mail 2

• Rams Mail Login Instructions
• Rams Mail Password Recovery Options

Computer Login 1

• How to Change your Password?

Office 365 1

• Outlook for Mobile Devices

Polycom Phone Solutions 2

• VoIP Phone Tutorial
• In Depth Voicemail Guide!

Jenzabar 1

• Add CX Connect to your Desktop

Followme Printer 2

• Adding Followme to a Windows Computer
• Adding the FollowMe Printer to a Networked Mac

Epson Projectors 1460 ui 1

• A Quick Introduction Video

FollowMe 2

• How to Print from Campus Computers
• Printing from A Personal PC