University of Mobile Office of Information Technology
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Knowledge base
General
Using the Helpdesk System
1
Introducing our UM IT Helpdesk System
FAQ
3
What is Spoofing and How does it work?
How do I make my Password Strong?
Does the UM IT Department Fix Personal Computers?
Students
Campus Computers
1
Computer Login Information
Rams Mail
2
Rams Mail Login Instructions
Rams Mail Password Recovery Options
Faculty and Staff
Computer Login
2
How to change your password while logged into the umobile domain (on Campus) computer.
Self-Service Password Changes Staff/Faculty Only
Office 365
2
Outlook for Mobile Devices
Self-Service Password Changes for Office 365
Self Service Password Change
1
Self Service Password Change Staff/Faculty Only
Polycom Phone Solutions
1
VoIP Phone Tutorial
Jenzabar
1
Add CX Connect to your Desktop
Followme Printer
1
Adding Followme to a Windows Computer
Epson Projectors 1460 ui
1
A Quick Introduction Video
Printing
FollowMe
2
How to Print from Campus Computers
Printing from A Personal PC