University of Mobile Office of Information Technology

Using the Helpdesk System 1

• Introducing our UM IT Helpdesk System

FAQ 3

• What is Spoofing and How does it work?
• How do I make my Password Strong?
• Does the UM IT Department Fix Personal Computers?

Campus Computers 1

• Computer Login Information

Rams Mail 2

• Rams Mail Login Instructions
• Rams Mail Password Recovery Options

Computer Login 2

• How to change your password while logged into the umobile domain (on Campus) computer.
• Self-Service Password Changes Staff/Faculty Only

Office 365 2

• Outlook for Mobile Devices
• Self-Service Password Changes for Office 365

Self Service Password Change 1

• Self Service Password Change Staff/Faculty Only

Polycom Phone Solutions 1

• VoIP Phone Tutorial

Jenzabar 1

• Add CX Connect to your Desktop

Followme Printer 1

• Adding Followme to a Windows Computer

Epson Projectors 1460 ui 1

• A Quick Introduction Video

FollowMe 2

• How to Print from Campus Computers
• Printing from A Personal PC