To Access your Voicemail from Your Desk Phone


  1. Press the Envelope (Mail) Button
    • Or Press the Home Key, then use the soft keys to navigate through Messages > Select > Connect
  2. Enter your passcode followed by #. 


To Access your Voicemail from a Different Phone


  1. Dial your work number
  2. When your Voicemail greeting begins, press the * key.
  3. Enter your pass code


To Record Voicemail Greetings


To Access your Greetings Menu, Press 1 from the Main Menu

  1. Busy Greeting- The Greeting heard when you are on another call (when call waiting is not activated) or your phone is on Do Not Disturb mode.
    • Press 2
    • Follow the Prompt
  2. No Answer Greeting
    • Press 3
    • Follow the Prompt
  3. Extended Away Greeting - This greeting must be manually activated and is used when you will be away from work. Any call will immediately be pushed to Voicemail when this greeting is activated. You will have to manually deactivate this greeting!
    • Press 4
    • Follow the prompt to set up this greeting
    • To Activate this greeting press 1
    • To Deactivate this greeting, follow the first step then press 2.


Tips While Listening to Your Messages


  • Press 1 to rewind by ten seconds
  • Press 2 to pause or resume the message
  • Press 3 to fast forward by ten seconds
  • Press 4 to jump to the beginning of the message
  • Press # to jump to the end of the message.