Adding CX Connect (Jenzabar) to your desktop


***You Must be logged on the University administrative network in order for CX to download and work. You must also have a proper login for Jenzabar in order to use the program***

  • Open Google Chrome.
  • In the Address bar at the top, type in or copy and paste this address:

                https://umserv.umobile.edu:9040/CXConnect.htm

  • You will see a screen that states, “Your connection is not private”. This is normal. Just click the “Advanced” option at the bottom of the screen.
  • Then select “Proceed to umserv.umobile.edu (unsafe)
  • Click on the “Run Jenzabar CX”
  • It will begin installing but immediately be covered by a notice stating, “This type of file can harm your computer. Do you want to keep CXConnect.jnlp anyway?” Select Keep.
  • Click the ^ next to where the CXConnect.jnlp file has been downloaded.
  • Choose “Show In Folder”
  • Your Downloads folder will open.
  • Hold left click on CXConnect.jnlp and drag it to an empty location on your desktop.


Setting up Java Security to allow CX Connect to run


  • In the Cortana Search bar located on the Task bar (next to the start menu button) type in Control Panel.
  • Click on Control Panel once it is visible on the Search Results.
  • Once the Control Panel window is open, Change the category setting to small or Large Icons. The category option is on the top right of the window.
  • Find Java (32-bit) and left click once.
  • A Java Control Panel window will open.
  • Open the Security Tab
  • Look for the Exception Site List
  • Click the “Edit Site List…” Button
  • Click Add
  • Type in the following addresses pressing enter after each entry:

                https://jzumdb1.umobile.edu:9040

                https://umserv.umobile.edu:9040

  • Click Ok
  • Click Ok again
  • Try to open the CXConnect icon on your desktop. It should open asking you to verify if you want to Run the program.
  • Click the check box and then click Run.