Google Mail has a password Recovery tool that you can use to recover access to your rams mail email account in the case that you forget your password.


When logging into your rams mail initially, you would have seen a prompt asking you to input a cellular phone number and alternate email address in order to recover your password in the future. If you did not follow this initial prompt, please complete the following steps in order to set up the password recovery options for your rams mail email account.


  1. Click on the circle at the top right of the screen
  2. Click “My Account"
  3. Click “Sign-in & security”
  4. Scroll down to “Signing in to Google”
  5. Add either a recovery email or recovery phone to your account under the "Account recovery options" box 


If you did skip these steps please contact the University of Mobile IT helpdesk for assistance in gaining access to your rams mail account.